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My order/part of my order is missing?

If any part of your order is missing, please check the delivery status first:

Can I track the delivery status of my order?

If your item(s) are not on back order or direct delivery, please reach out to our Customer Care team through one of the below channels and we will investigate this further for you:

Utilise our Live Chat feature, located below.

Give us a call at 08000 858585.

Please have either your Lyreco customer number, order number, or your own Purchase Order number to hand.

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