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I need a copy of the invoice/credit note.

To access copies of your invoices or credit notes, follow these steps when logged in:

1. Click on the user icon.

2. Navigate to 'Documents.'
Select 'Invoice/Credit Note.'

3. Add in the details of the document you want to retrieve and then press 'Search'.

4. Your document will be emailed to you within minutes.

For a more detailed visual guide, please refer to page 18 of our WebShop guide.

If you require further assistance or have any questions, our Customer Care team is here to help through the following channels:

Utilise our Live Chat feature, conveniently located below.

Give us a call at 08000 858585.

Please have either your Lyreco customer number, order number, invoice number or your own Purchase Order number to hand.

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