Hello, how can we help you?

Articles in this section

Can I check the delivery status of my order?

You can track which stage of delivery your order is online.

1. Log in to Webshop with your user account and go to ‘Order history’ via your ‘Profile’.

2. Search for your order using the order number or click on the required order in the overview.

3. In the details screen of your order, click on the ‘Check delivery details’ button at the top.

4. The ‘Status detail’ bar will show you what status your order/delivery is currently at.

5. If your delivery is showing as 'delivered', click here to find out how you can obtain a proof of delivery.

Was this article helpful?
4 out of 34 found this helpful

Questions unanswered? Get in touch with your Support Team

Chat with us
For immediate support, use the green button below.
From 9:00am to 5:00pm Mon-Fri

Shortest waiting time: on average, just 45 seconds on chat.

Prefer another contact method?