You can easily track the status of your order online.

If you placed your order through our Webshop, please follow the steps below.

If your order was placed via any other channel, you will receive an email containing a link to your order details. (For these orders, you can skip directly to step 4.)

1. Log in to Webshop with your user account and go to ‘Order history’ via your ‘Profile’.

2. Search for your order using the order number or click on the required order in the overview.

3. In the details screen of your order, click on the ‘Check delivery details’ button at the top.

4. The ‘Status detail’ bar will show you what status your order/delivery is currently at.

5. If your delivery is showing as 'delivered', click here to find out how you can obtain a proof of delivery.