To access your Proof of Deliveries, follow these simple steps while logged in to your Webshop account:

1. Click the person icon, navigate to 'Documents':
2. Find and select 'PDF Proof of Delivery':
3. You can then search by delivery number, order number or by date range.
4. Your requested document(s) will be emailed to you within a few minutes.
5. Most customers are still opting for contactless deliveries so there will be no signature, but rather a photo of where the delivery was left and the name of the accepting person. 

** Please note that this facility is not available for customers whose deliveries are not made by our own Lyreco drivers.

For additional assistance, please send our Customer Service Team an email on cs.hk@lyreco.com.