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My order/part of my order is missing?

If any part of your order is missing, please check the delivery status first:

Can I track the delivery status of my order?

If your item(s) are not on back order or direct delivery, please send our Customer Service Team an email  cs.hk@lyreco.com or give us a call at 29462233.

Please have either your Lyreco customer number, order number, or your own Purchase Order number to hand.

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