To access copies of your invoices or credit notes, follow these steps when logged in:

1. Click on the user icon, navigate to 'Documents.'
   Select 'Invoice/Credit Note.'                       
2. Add in the details of the document you want to retrieve and then press 'Search'.
3. Your document will be emailed to you within minutes.

If you require assistance or have any questions, please send our Customer Service Team an email on cs.hk@lyreco.com.

Please have either your Lyreco customer number, order number, invoice number or your own purchase Order number to hand.