Lyreco issues electronic tax invoices include regular invoices & receipts under section 86/4 of the Revenue Code, debit notes under section 86/9, and credit notes under section 86/10, all of which have been prepared in an electronic format, signed with a Digital Signature and time stamp.
The e-invoice will be emailed to you on the same day that your order is are delivered and the e-invoice is your official tax invoice & receipt.
Since this e-invoice can be printed if required and we find that most customers no longer require a printed copy, for environmental reasons, we no longer print and attach a paper copy of the invoice with the order.
The e-invoice contains a full description of the order, the quantity ordered, the price paid and a PO number of added when placing the order. By default, the information in in Thai language. If you wish to receive the information in English language, please contact our Customer Service department who will make the change for all future invoices.
Lyreco Thailand also offer specific options with invoicing, such as combined monthly invoice, for customer who receive multiple invoices during the month and prefer to have one combined invoice.
There is also the option to make the entering of a PO Number or Cost Centre compulsory when placing the order, this can help your process the invoice for payment more easily.
In certain cases, we are also able to attach a paper copy of the invoice with the order, although for environmental reason, we would prefer not to do this.
In all cases should you require additional invoicing service, you can reach out to our Customer Service Team on 02 338 0200, send us an email on TH.Orders@Lyreco.com or contact us through our Live Chat function for immediate assistance.
In all cases, it really helps if you have your Lyreco customer number which starts with a 1300XXXXX when contacting us.