Lyreco issues electronic tax invoices which include regular invoices & receipts under section 86/4 of the Revenue Code, debit notes under section 86/9, and credit notes under section 86/10, all of which have been prepared in an electronic format, signed with a digital signature or a time stamp.
The e-invoice will be sent to you on the same day that your good are delivered and the e-invoice is your official tax invoice & receipt.
Since this invoice can be printed when required and most customers no longer require a printed copy, for environmental reasons, Lyreco no longer print and attach a paper copy of the invoice with your order.
The e-invoice contains a full description of the order, the quantity ordered, the price paid and a PO number of added when placing the order. By default, the information in in Thai language.
If you cannot find the email sent to you on the day of delivery, or wish to access more than one invoice or credit notes, follow these steps when logged in:
- Click on the user **👤** icon.
- Navigate to 'Documents.' Select 'Invoice/Credit Note.'
- Add in the details of the Invoice or Credit note that you want to retrieve and then press 'Search'.
- Your document will be emailed to you within minutes.
If you require further information, please contact our Customer Service Team on 02 338 0200, send us an email on TH.Orders@Lyreco.com or contact us through our Live Chat function for immediate assistance.
Please have either your Lyreco customer number, which starts with a 1300XXXXX , your invoice or order number or your own Purchase Order number to hand when contacting us.