Hello, how can we help you?

Articles in this section

I have made a payment to you that is not showing. What do I do?

Lyreco’s preferred payment process is Bank Transfer to


HSBC

Lyreco (Thailand) Co Limited
Account Number – 001-183508-980

Or

SCB

Lyreco (Thailand) Co Limited
Account Number - 331 290624 1

 

When submitting payment please add the following information

  • Lyreco Customer Number Starting 1300XXXXX into Reference 1
  • Your Invoice Number Starting 22XXXXXXXX into Reference 2

Please also send a copy of your remittance advice to TH.orders@lyreco.com

Generally, payments are allocated within 2 to 3 working days, If you think your invoice may be wrong, please contact our Customer Service Team on 02 338 0200, send us an email on TH.Orders@Lyreco.com or contact us through our Live Chat function for immediate assistance.


Please have either your Lyreco customer number, which starts with a 1300XXXXX  , your invoice or order number starting with 22XXXXXXXX  or your own Purchase Order number to hand when contacting us.

Was this article helpful?
0 out of 0 found this helpful

Questions Unanswered? Get in touch with our Support Team

More than 90% of Lyreco customers are satisfied with our chat service. Use green button below to chat with us for immediate service, from 8:00am to 6:00pm Mon-Fri.

Shortest waiting time: on average, just 30 seconds on chat.

Prefer another contact method?