If you have a voucher code/discount code and it did not work, it may not meet the conditions or not eligible for products on your basket or expired.
If you are unsure, please contact our Customer Service Team on 02 338 0200, send us an email on TH.Orders@Lyreco.com or contact us through our Live Chat function for immediate assistance.
In all cases, it really helps if you have your Lyreco customer number which starts with a 1300XXXXX when contacting us
Please prepare your Voucher/Discount Code and Order details available when contacting us.