While logged into your Webshop account, you can easily check the availability of each product. The status is displayed prominently between the price and the 'add to basket' option within a product page.

Products will fall into one of five categories:

• Green Dot - Available: These products are in stock and ready for prompt delivery.
• Blue Dot - Available on demand by order and may take a little longer to deliver. Will be delivered by Lyreco.
• Blue Dot – Direct Delivery, These products will be delivered directly from our supplier and not delivered the next working day due to longer lead times.
• Red Dot - Out of Stock: Unfortunately, these products are currently unavailable. Usually, an alternative will be offered when you try to add the products to our basket.
• Orange Dot - These products may soon be discontinued.

For more details on product status, please reach out to please contact our Customer Service Team on 02 338 0200, send us an email on TH.Orders@Lyreco.com or contact us through our Live Chat function before placing an order.

Please have either your Lyreco customer number, which starts with a 1300XXXXX , your invoice or order number or your own Purchase Order number to hand when contacting us.