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When do delivery exceptions apply?

Not all products can be delivered the next day or on a selected date. Even if you choose a preferred delivery date, the items below will follow their own delivery timeframes. 

  • Back-ordered and direct-delivery items: If a product is temporarily out of stock or specially ordered from a supplier, you will see the estimated delivery date on the product page in the Lyreco webshop.
  • Bulk orders:  Normally we deliver large orders within 2–3 days; however, during busy periods the delivery timeframe may be extended. The tracker will only reflect standard shipping times, so actual delivery of larger orders will differ.
  • Furniture and whitegoods: These items take around 5 working days to deliver. For direct-delivery items, this may be slightly longer.
  • Shredding collections:  All bag collections take 7-10 working days.
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