If you cancel an order that used a discount code, then you will not be able to reuse that code again and you will need to contact Customer Service to ask for the code to issued again.
For further assistance please contact our Customer Service Team on 02 338 0200, send us an email on TH.Orders@Lyreco.com or contact us through our Live Chat function for immediate assistance.
In all cases, it really helps if you have your Lyreco customer number which starts with a 1300XXXXX when contacting us.
Please prepare your Voucher/Discount Code and Order details available when contacting us.