Hello, how can we help you?

Articles in this section

Can I attach Purchase Order (PO) to an order on Webshop?

Lyreco is committed to continuously developing and supporting online transactions to enhance customer convenience and reduce environmental impact, from the ordering process to payment collection. This means that whenever you’ve placed your order on Webshop, you are able to enter your PO number in field “Purchase Order Number” for reference. This PO number will then be printed on your invoice and delivery note which may eliminate the need to submit PO. We will deliver your products and invoices without paper documentation.

Example of Delivery Note with PO number:

7.TH-attach PO_DN - PO Number.png

 

Example of Invoice with PO number:
7. TH-attach PO_INV - PO Number.png

However, if you would like to submit PO for our Customer Service Agents to enter the information and have it printed on your invoice and delivery note, you can easily submit to us via TH.orders@lyreco.com or through our Live Chat function for immediate assistance or contact our Customer Service Team on 02 338 0200.

In all cases, it really helps if you have your Lyreco customer number which starts with a 1300XXXXX when contacting us.

Was this article helpful?
0 out of 0 found this helpful

Thanks for your thoughts and for supporting us to improve our Help Centre.

Questions Unanswered? Get in touch with our Support Team

More than 90% of Lyreco customers are satisfied with our chat service. Use green button below to chat with us for immediate service, from 8:00am to 6:00pm Mon-Fri.

Shortest waiting time: on average, just 30 seconds on chat.

Prefer another contact method?