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How do I download order information from Webshop before approving an order?

To download your pending orders for approval, you will need to have Administrator privileges on Webshop otherwise you will need to contact your colleague, who is the Administrator for your account.

Here’re steps you can check if your account has Administrator privileges.

  1. Use your Administrator account to log in.
  2. Place your mouse at human icon then you will see “Pending orders” under drop-down list. 
    icon_pendingorder_en.png
  3. You will be able to see all pending orders waiting for approval then select orders, you need to download one by one.

    pendingorder3_enn.png
  4. Click “Modify”
    pendingorder4_en.png
  5. Click “Export” to export list of products in the order in excel sheet.
    pendingorder5_en.png

Alternatively, you can reach out to our Customer Service Team on 02 338 0200, send us an email on TH.orders@lyreco.com or contact us through our Live Chat function for immediate assistance.

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