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I received a wrong item, what do I do?

Updated

If you’ve received an incorrect item, please contact us. 

Depending on the item, our Customer Care team will explain the next steps and arrange a replacement if necessary. You can reach us through whichever option is most convenient for you:

  • Use our Live Chat in the bottom right corner of your screen
  • Give us a call at 08000 858585
  • Fill out our contact form
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