To make sure you receive your order, we make two delivery attempts.

If you are unavailable during our first delivery attempt, we will send you an email to let you know about the delivery attempt.

Usually, our driver will make a second delivery attempt on the next working day. If the second attempt is also unsuccessful, our dedicated Customer Care team will contact you to arrange a different delivery date.

If you need to reschedule a delivery or have any other specific requests, please don't hesitate to get in touch with us:

• Use our Live Chat in the bottom right corner of your screen
• Give us a call at 1800 88 22 76
• Fill out our contact form

Please have either your Lyreco customer number, order number or your own Purchase Order number to hand.