If you’re not sure which platform you’re currently using, there are a few quick ways to check. Knowing this can help when following guides, contacting support, or understanding which features are available to you.
-
Check the website address (URL)
The easiest way to tell is by looking at the web address in your browser.
Our new platform usually starts with:
https://www.lyreco.ie/enThe original platform usually starts with:
https://www.lyreco.com/webshop/ENIR/ -
Look at the page layout and branding:
New platform:
- Blue header
- VAT toggle
-
Search bar = what are you searching for?
Original platform:
- White header
- No VAT toggle
-
Search bar = Enter keyword or product code
If you are still unsure, please reach out to our Customer Care team who will be happy to help you.
- Use our Live Chat in the bottom right corner of your screen
- Give us a call at 1800 88 22 76
- Fill out our contact form
Please have your Lyreco customer number available when contacting us.