At Lyreco, we maintain a flexible credit limit with a 30-day credit term. Your credit limit is tailored to your account and may be adjusted up or down based on your payment and average monthly usage.

If you ever find that you’re unable to place an order, because you cannot add a product to your basket in Webshop, it could be a sign that you have an outstanding payment with Lyreco. You can check your outstanding balance or credit status by contacting our Customer Service team on 02 338 0200, contacting us through our Live Chat function for immediate assistance or reaching out to Lyreco's accounting team at TH.orders@lyreco.com.

In all cases, it really helps if you have your Lyreco customer number which starts with a 1300XXXXX when contacting us.