The "Call service technician" message indicates a flowmeter error.

The flow meter is a component in the commercial-grade Nespresso Aguila coffee machine that precisely measures the volume of water used for each coffee recipe. By controlling the exact amount of water delivered, it ensures the consistency and quality of each cup of espresso and other coffee beverages. 

Beverages depending on the flowmeter 1 will be blocked. All other beverages will remain available.

This requires a visit from a Nespresso engineer. To book this, please contact us using the Live Chat in the bottom right or call our Nespresso team on 0808 100 5000.