If you would like to change the delivery date, please contact our Customer Service Team by using our Live Chat function or by phone 02 338 0200 before 5 p.m. of the Order date for immediate assistance to allow us time to ensure this is possible.
However, when you’re placing your order on the Webshop, Lyreco offers you the ability to plan deliveries to help you save your time to focus on other matters with “2 Delivery Options” service.
- “Choose my delivery date” means you can choose the delivery at a fixed date maximum within 3 weeks.
- “Optimized Delivery” means let Lyreco optimize your delivery within 3 working days.
Please have either your Lyreco customer number, which starts with a 1300XXXXX, your order number or your own Purchase Order number to hand when contacting us.
Alternatively, you can reach out to our Customer Service Team on 02 338 0200, send us an email on TH.orders@lyreco.com or contact us through our Live Chat function for immediate assistance.