Water under your Nespresso Momento machine could indicate a faulty internal connector or cracked tank (especially during refills).

To check for leaks:

• Inspect the back of the machine where the water tank connects. 
• Look for looseness in the connection or calcium build up.
• Try a leak test: fill the tank, leave the machine OFF, and check if the water drops through.

If it leaks when the machine is turned off, it's likely the water tank valve.

For further help, please contact us using the Live Chat in the bottom right or call our Nespresso team on 0808 100 5000.