If your Nespresso Moment machine is stuck in "Heating Up", please follow these steps:
- Turn off your machine.
- Unplug your machine from the main power.
- Wait 5-10 minutes.
- Plug your machine back into the mains power.
- Turn your machine on.
If this does not resolve the problem, please contact us using the Live Chat in the bottom right or call our Nespresso team on 0808 100 5000.