If your Nespresso Moment Machine shows the "Tank Missing" message, please complete the following steps:
- Check the correct (transparent) container is being used. The dark plastic tank is the cleaning container and will not be detected.
- Try taking out the tank and replacing it in the machine, ensuring it has been inserted correctly.
If this does not resolve the problem, please contact us using the Live Chat in the bottom right or call our Nespresso team on 0808 100 5000.